Last updated : 13/08/2018
Web hosting is a great business considering the recent global dependence on technology, helping different websites with storage space, access and other related activities. Bluehost is a widely popular web hosting company offering services to businesses – small or large, complete with an around the clock support service.
In this article, we’ll review these services by analyzing their performance, offered features, relative affordability, customer support, etc. After reading this Bluehost review, you’ll be able to decide whether or not they’re the right web hosting company for you. Let’s get started.
Bluehost was founded by Danny Ashworth and Matt Heaton way back in Provo, Utah in the year 2003. More than 2 million websites find Bluehost reliable and have confidence in the company. This makes Bluehost extremely popular worldwide and also one of the best web hosting service at the moment. It is also relatively cheaper than its competitors.
They take pride in their performance, 24/7 customer service and infrastructure. The company offers a host of facilities like WordPress hosting, Virtual Private Server hosting, Cloud hosting, WooCommerce hosting, etc., and of course, shared hosting.
The idea of Bluehost may have been conceived as early as 1996 by Heaton, but it was not until in 2003 was the company founded. Well, better late than never. Endurance International-Company acquired the company in the year 2010. In 2011, Heaton announced that he would step down from the CEO’s post to direct his attention on the company’s design and structure, with Dan Handy taking over his place. In January 2015, Mike Olsen was appointed as the new CEO by the owners and he is presiding over office till present.
Bluehost, along with FastDomain, HostMonster, and iPage host over two million domain which is a feat in itself. In a 50,000 sq. feet area, Bluehost operates along with its sister company HostMonster. They currently have a 750 strong staff working relentlessly to provide the best possible service to their customers. The fact that Bluehost has achieved such great heights prove that the company is providing high quality service, giving great overall performance and is constantly striving to better itself with passing time.
Pros & Cons of Bluehost
Let’s start first with the Pros,
Here’s a list of all the pros of the company. The points have been enlisted after careful thought and analysis to ensure complete accuracy and transparency to the readers.
The hosting plans have designed keeping in mind the purchasing power of the beginners. The plans are cheap (as low as $2.75 per month), making it really affordable for newcomers who may not have so much of cash available for their hosting needs. It is true that Bluehost aren’t the most inexpensive in the market but with its great uptime and speed, the price is worth it. They are quite easily one of the cheapest and the best web hosting service available in the market.
The strength & stability
Bluehost has an uptime which is very close to perfect. At 99.99%, the company has succeeded to revamp its uptime, making it well over the usual standard of the industry of 99.94%. In August 2017, Bluehost’s uptime took a serious hit with the company blaming innumerable DDoS attacks which were specially directed at their servers. But the company has successfully managed to keep this in the past and move forward, working on making their offered uptime the best in the industry, powering a host of websites with minimum downtime.
The loading speed
During 2016, the loading speed of Bluehost wasn’t praise- worthy. At 1500 ms, there was great scope of improvement. But, during 2017, Bluehost left everyone shocked. It increased its speed by nearly 300%, averaging the load time at 419 ms. This sudden improvement really did leave everyone baffled. When the company was contacted to comment on the situation, they said that they upgraded their ‘Bluerock’ service park after listening to customer feedback. This is also a good point of the company, that they listen to their customers and improve themselves.
The company has proven its reliability time and again, always improving itself and offering better services to its customers. The price quoted to the customers is final, they don’t have to pay any additional charges or fee when they decide to sign up for the company’s services.
The ease of use of applications panel
Bluehost has an application panel of various applications that allows you the option to integrate services like Google Apps and CloudFlare directly in the cPanel. CloudFlare is a CDN service which is free which helps to increase a site’s speed and provide it security from hacks and breaches. Google Apps, when integrated, will help you enjoy all the benefits of Google from your hosting account.
The High Security and Safety Policy
When looking for a web hosting site, a business would want to determine whether the hosting company guarantees security from potential hackers and how your business will fare in the face of common security breaches. As you probably already know, these are some of the common reasons why a business would experience unprecedented downtimes. Bluehost has worked to appeal more to potential customers by offering tools like Spam Hammer as well as SpamAssassin and Spam Expert. It also supports CloudFlare which can combat DDoS attacks. These attacks normally bring about increased fake traffic to your site which can result in a crash.
You can blacklist IP addresses and password- protect your directories or even take advantage of their hotlink protection and the option to manage digital certificates from Bluehost. Also, the token validation facility will give you a six- digit code to verify your identity and fasten the proceedings with the company’s customer support.
The WordPress recommendation
WordPress.org is the world’s largest CMS site and they recently re-designed their website and listed their top three web hosting services. Bluehost being one of them. There are loads of sites offering their one cent but when a site like WordPress tells you something, you can almost always take the information on good authority.
The User Friendly Settings
Bluehost is designed in a way that makes it really simple to understand and use. There’s nothing complicated about it at all, not even its cPanel. Beginners especially prefer this service because simplicity in a hosting platform directly translates to saving them time.
The 30 – Day Guarantee
The company gives its users the benefit of trying the services first hand and if they’re still unsatisfied, they can ask for a refund. The time frame allotted for trial is more than enough to understand the working of the web hosting company and reach a conclusion about its suitability to the business needs. However, there are certain points that need to be taken note of – The money- back guarantee doesn’t extend to products that have been added to plans. Example: Domains. If you do choose to cancel your plan which includes a free domain, within 30 days of purchase then Bluehost will deduct $15.99 from the amount paid as domain fee. It is to be remembered that the newly registered domains can only be transferred after 60 days from the registered date.
The cons of Bluehost,
Like any other company, Bluehost does have its share of cons. We will present to you all the facts that you need to be aware of before transferring your hard- earned money to the company.
The cost of addons
When you sign- up for the company’s plan, they automatically tick off all the addon boxes. This can be unticked, of course. This however, is a fact that the customers should keep in mind.
The Customer Support
There is no doubting the efficiency of the customer care of Bluehost but they should be more informed and have knowledge about the company’s plans. They are fast, very fast. But when faced with technical questions, the process lengthens as they direct us to the support representatives. This involves more calls and enquiries.
However, the average ticket processing time will be no more than 24 hours.
The $2.75/mo Plan is for Three Years
Bluehost has a very cheap introductory plan of $2.75 per month. The only catch? You need to pay for three whole years. If you don’t want to give that kind of commitment then you can go for their annual plan which costs $4.95.
What do we recommend? We’d recommend going for the long haul which is to subscribe to their three- year plan. If you opt for the annual one, and if you want to continue with it, then it’ll cost you $8.99 a month for the basic renewal. Also, their domain renewal price is higher than the average market rate. Yes, we know. Decisions, decisions.
The transfer fees
Bluehost doesn’t allow free site mitigation. There are a lot of web hosting companies in the market that will facilitate the easy moving of an existing site to their server and why not? It helps the former to gain more customers by providing them with this facility. Bluehost charge $149.99 to do the same.
In addition, they refuse to transfer more than 5 sites and 20 email accounts. They also charge $79.99 to give you a 45- minute introduction of their site which other companies do for free. Bluehost needs to work on these aspects and reinvent because at the end of the day, the user is their customer. Their competitors charge nothing extra and due to which they can lose business.
The hosting plans of Bluehost
Bluehost has designed 3 plans for the users to choose from. Let’s dissect each plan with it benefits and cost below.
Do we recommend Bluehost?
It’s safe to say that Bluehost is one of the best web hosting service available in the market. You can choose this company for various reasons such as its reliability, its great and fast performance, its diligent customer service and the affordability factor of the plans.
The company has improved over the years since its foundation and the trend is only going up. Especially if you’re a beginner just starting out, this is the best suited for you. It won’t burn a hole in your pocket and offer you a variety of tools like cloud integration, Google Apps, VPS Hosting, and so on.
If you find this review helpful, or have a question or suggestion, please leave a comment. Your comment motivates me to write more reviews 🙂