Among many web hosting providers, you would find only a few of them worth your money and time. Famous hosting providers always claim that they have the best quality of services, but in fact, it is not always the truth.
From my experience, even big hosting providers have failed to meet my expectations, and I have had many problems with them like Server slowdowns, and technical support issues. 80% of websites owners suffer from the same problems.
In order to solve these problems, I always try new providers to see if they deliver the desired quality. One of these providers was InterServer for hosting services, which I was advised to try by one of my friends. I purchased one of its plans and ran some tests in order to be able to write this detailed review.
>> OK, let’s begin:
InterServer is a hosting company established in 1999 by the Co-founders Mike Lavrik & John Quaglieri. The company services include many hosting types such as shared hosting, cloud hosting, VPS hosting, and Dedicated hosting.
InterServer mission is to provide quality service at affordable rates to all of their customers worldwide. John, Mike and the entire InterServer team are truly committed to ensuring that each and every customer is given superior & expedited service 24/7.
InterServer owns and operates two datacenters that manage the data of 500 different company worldwide, and Thousands of other individuals; located in Secaucus, NJ and one in Los Angeles, CA.
InterServer offers many special features to all of its customers in all available plans. Like 7/24 technical support, advanced protection for customers data, Free Website Migration, SitePad Website Builder. And many more Which I will explain in the following points:
1 – Advanced Security:
With the increasing number of cyber-attacks that happen to all sites no matter how big or popular it is, there is an increasing need for advanced protection that all sites owners look for. Luckily, most of the attacks focus on big sites more than small sites and blogs.
However, this doesn’t guarantee that you are not vulnerable to attacks. For this reason, the company developed many of security solutions to help beginners to work on their websites without any worries about security.
The company provides many solutions for security to its customers. Here are some of the features that InterServer provide for customers to protect their websites:
- InterShield Security
- Inter-Proxy Caching + CloudFlare
- Inter-Insurance (for compromised, hacked or exploited accounts)
- DDoS Protection (Available for VPS & Dedicated Servers)
2- Technical support and customer service:
A very important part in any company, in case of one of the clients had any problem from any kind, the first thing to come to his mind is to contact customer service to solve the problem. Here comes the role of technical support to help the customer solve his problem. Unfortunately, many companies fail to solve the problem or they respond lately.
In the case of InterServer company, they made many promises on their website about technical support. But I decided to test them myself when I had a problem with my Domain name registration process. So, I contacted them and this was the result:
A – Live chat:
As you see, they responded in less than a minute, and you can see the length of the conversation, which lasted 8 minutes, although it was at 4 am!
B – Support Ticket:
Then I opened a ticket support, after they asked me to wait and the problem continued after that. As you see, I contacted them at 11:11 am, and the problem has been solved and they responded in less than a half hour. I was impressed by the response time, which is considerably shorter than other companies!
3 – Servers performance:
Most web hosting services claim that its servers have a high quality and great speeds, and this is not always the truth. Beside that, even the reviewers don’t talk about that in order not to make customers search for other providers. And only talk about the services that the company provide.
In order to test the service quality of InterServer, I built a simple website on one of their servers and made some Performance tests to ensure their claims, and here are the results:
A – Server Uptime (100% so far):
I made some tests among two other web hosting providers (for comparing purposes) to monitor the servers’ performance in real time, –the results will be updated frequently– And here are the results of the comparison:
B – Server speed & Response Time (407.46ms av.):
You need to make sure that the hosting server is fast enough so that the user can access the site quickly without having to wait too long to do so. The better the speed the easier to use the website. The experts say if the loading time is longer than 3 seconds, the server is considered slow and have to be changed. And this is the results:
4 – Money Back Guarantee:
If you are not satisfied with the service provided for any reason, you can cancel your account within the first 30 days and receive a full refund.
This guarantee applied only to the shared hosting plan, but you can try all advanced hosting plans for only $0.01 for the first month. (Look for the discount code at the end).
5 – Ease of use:
Generally, hosting services control panels are easy for who used hosting services before. However, some companies have control panels that make the customers experience little harder. For this reason, the company developed a new form of control panels called cPanel which I personally prefer for its ease of use, and the ease of navigation.
As you see in the screenshot below there is many categories for each part of the hosting plan. To the right of the control panel you will find all features available to each hosting plan and the Bandwidth used in real time.
InterServer Pros & Cons:
Through the review I made, I tried to define some of the pros and cons that I found during my use. And these were the most important: (updated frequently)
- Unlimited Storage & bandwidth
- Unlimited Websites
- Unlimited E-Mail Accounts
- $1.99 Domain Registration
- $0.01 First month (Coupon:”WHSREVIEWS”)
- 99.9% Uptime Guarantee
- 24/7 support
- Free Backups
- Free website builder
- Free websites migration
- No free domain registration
- No Free SSL certificate
- No CDN is included
InterServer Plans & Pricing:
The company have many hosting plans that meet the needs of all customers, with different prices to match every plan and its features. In the next table, you can see the prices of their hosting plans:
|Standard Web Hosting :||$5.00/m|
|WordPress VPS :||$6.00/m|
|Dedicated Servers :||$70.00/m|
InterServer company is one of the few companies that clarify all costs related to every plan without hiding any additional fees. Sadly, some hosting companies does not explain all costs related to subscribing to a plan.
InterServer company made it clear on its website that the price of the services at sign-up are never subject to change. For instance, if you register with their Standard Hosting Plan for $5/month, this will remain the price you pay for the life-span of the account.
1 – Shared hosting:
This is the most popular web hosting plan that website owners use, because of its inexpensive prices. Below I made a list of its features comparing to the previous companies:
|Storage Space||UNLIMITED||50 GB SSD||UNLIMITED|
|Response Time||656.26ms av.||898.37ms av.||887.28ms av.|
|Money Back Guarantee||30 Days||30 Days||30 Days|
2 – VPS hosting:
InterServer has several VPS plans. The most used plan is the WordPress VPS plan for its high performance and its special features, and the ease of use for sites and blogs owners. The next table show the features of this plan:
|Starter Plan||VPS 1||Standard||Entry|
|Storage Space||25 GB||30 GB SSD||20 GB|
|RAM||2 GB||2 GB||512 Mb|
|Bandwidth||1TB||1 TB||2 TB|
|Money Back Guarantee||No||30 Days||30 Days|
3 – Dedicated server:
It’s one of the big hosting plans. The big websites owners use it because of its powerful resources and high quality. Prices of these plans are always high, and I don’t advice to purchase it unless you are expecting high use of resources or need a big storage space for your website. The next table show the features of the plan comparing to other companies:
|Starter Plan||Dedicated Home||Standard||Sprint|
|Storage Space||250 GB||500 GB||2 x 500 GB|
|RAM||8 GB||4 GB||8 GB|
|Bandwidth||10 TB||5 TB||10 TB|
|Money Back Guarantee||No||30 Days||30 Days|
Is InterServer hosting a good choice for you?
After you finish reading this InterServer review – hope you found it useful – you may find yourself agreeing with some features and disagree with the others. or you may like all features that the company provide but you are still hesitating in making your choice. Personally, I liked InterServer and I recommend it for you, especially with the price of the first month (0.01$ with the promo code: WHSREVIEWS).
If you are ready to start using InterServer service click on the button :
WHSReviews visitors get an exclusive discount $0.01 on their first month with our coupon code: “WHSREVIEWS“
Web hosting services used in this review:
Popular articles on WHSReviews:
InterServer Review 2019: Hosting Plans, Features, And Pricing Comparison